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No customs charges for customers in the EU

THE CHANGE

Shipping costs

You can easily track your order using the shipping email you receive as soon as your order is dispatched. Orders are usually shipped within 1-3 business days.

The General Shipping Terms apply.

SWITZERLAND & LIECHTENSTEIN

• DHL Express | 1–2 business days
• Standard shipping: CHF 6.90 for orders up to CHF 149.99
• FREE SHIPPING from CHF 150.00
✓ Fast delivery directly from Switzerland

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EU ZONE 1

Germany, Austria, Italy, Czech Republic, Slovakia, Slovenia, Hungary, Croatia & Vatican City

• DHL Express | 2–4 business days
• Standard shipping: € 9.90 (orders up to € 74.99)
• Reduced Shipping: € 4.90 (orders from € 75.00 to € 149.99)
• FREE SHIPPING from € 150.00
✓ All customs duties and import taxes included (no hidden fees)

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EU ZONE 2 & 3

France, Belgium, Netherlands, Denmark, Sweden, Spain, Poland, Portugal and others

• DHL Express | 2–4 business days
• Standard shipping: € 14.90 (orders up to € 74.99)
• Reduced Shipping: € 9.90 (orders from € 75.00 to € 149.99)
• FREE SHIPPING from € 150.00
✓ All customs duties and import taxes included (no hidden fees)

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EUROPE (NON-EU)

Norway, Monaco, San Marino, Albania and others

• DHL Express | 2–4 business days
• Standard shipping: CHF 25.00 for orders up to CHF 199.99
• FREE SHIPPING from CHF 200.00

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UNITED KINGDOM (UK)

United Kingdom, Guernsey, Jersey

• DHL Express | 2–4 business days
• Standard shipping: £ 25.00 for orders up to £ 199.99
• FREE SHIPPING from £ 200.00
✓ All customs duties and import taxes included

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USA

• DHL Express World | 3–5 business days
• Minimum order value: US$ 50
• US$ 29.00 for orders up to US$ 199.99
• FREE SHIPPING from US$ 200.00

⚠️ Important information about US import duties:
Due to changes in US import regulations, shipments from Switzerland to the USA may be subject to import duties. To give you a transparent shopping experience, THE CHANGE fully covers all applicable import duties.
• No additional customs fees upon delivery
• No unexpected import costs
• Full transparency at checkout

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CANADA

• DHL Express | 3–5 business days
• Standard shipping: CAD 60.00 for orders up to CAD 249.99
• Reduced Shipping: CAD 30.00 for orders from CAD 250.00 to CAD 499.99
• FREE SHIPPING from CAD 500.00

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TURKEY

• DHL Express | 3–5 business days
• Standard shipping: CHF 38.00 for orders up to CHF 249.99
• FREE SHIPPING from CHF 250.00

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UNITED ARAB EMIRATES & SAUDI ARABIA

• DHL Express World | 5–8 business days
• Minimum order value: CHF 150 (or equivalent in local currency)
• Shipping costs: CHF 79.00 for orders up to CHF 999.99
• FREE SHIPPING from CHF 1000.00
✓ Secure international Delivery with DHL Express World
✓ High-quality protective packaging

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REST OF THE WORLD

• DHL Express World | 3–7 business days
• Exact shipping rates are calculated at checkout based on the delivery address.

The delivery timeframe is set in accordance with our courier information. Receipt of the deliveries must be signed for by the recipient.

Changes regarding the receipt of your order (e.g. receipt without signature) can be arranged directly with DHL. To do so, use the email from DHL that you receive with the DHL shipment number after completing your order.

Please note that we cannot deliver to PO box addresses, mail forwarding services, or BFPO. Orders sent to PO box addresses or mail forwarding services may be cancelled.

We have no influence over parcels held by customs in the recipient's country. Any related inquiries must be clarified by you as the buyer with the local courier service.