Switzerland & Liechtenstein

• Actual cost by DHL | 2-4 business days
• CHF 12.00 for orders up to CHF 74.99
• CHF 6.90 for orders from CHF 75.00
• FREE SHIPPING for orders from CHF 150.00

EU Zone 1

Austria, Germany, Italy, Croatia, Slovakia, Slovenia, Czech Republic, Hungary & Vatican City

• Actual cost by DHL | 3-5 business days
• € 19.00 for orders up to € 74.99
• € 8.90 for orders from € 75.00
• FREE SHIPPING for orders from € 150.00
• No customs duties for orders from the EU.

EU Zone 2

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Spain & Cyprus

• Actual cost by DHL | 3-5 business days
• € 30.00 for orders up to € 74.99
• € 15.00 for orders from € 75.00
• FREE SHIPPING for orders from € 150.00
• No customs duties for orders from the EU.

UK

• Actual cost by DHL | 3-5 business days
• £ 50.00 for orders up to £ 249.99
• £ 25.00 for orders from £ 250.00
• FREE SHIPPING for orders from £ 500.00

USA

• DHL Express World | 3-5 business days
• Minimum order value: US$ 150
• US$ 64.00 for orders up to US$ 199.99
• US$ 44.00 for orders from US$ 200.00
• FREE SHIPPING for orders from US$ 350.00

⚠️ Important information about US import duties:

Due to recent changes in US import regulations, shipments from Switzerland to the United States may be subject to import duties and customs-related fees.

To ensure a transparent and seamless customer experience, THE CHANGE fully covers all applicable import duties for your order.

This means for you:

• No additional customs fees upon Delivery
• No unexpected import fees
• Full transparency at checkout

Prices in our US store have been adjusted accordingly to sustainably guarantee this service.

Should US authorities introduce further regulatory changes in the future, we will of course inform our customers accordingly.

Canada

• Actual cost by DHL | 3-5 business days
• CAD 60.00 for orders up to CAD 249.99
• CAD 30.00 for orders from £ 250.00
• FREE SHIPPING for orders from CAD 500.00

Turkey

• Actual cost by DHL | 3-5 business days
• CHF 38.00 for orders up to CHF 249.99
• FREE SHIPPING for orders from CHF 250.00

United Arab Emirates & Saudi Arabia

• DHL Express World | 5–8 business days
• Minimum order value: 150 CHF (equivalent amount in your local currency)
• 79 CHF for orders up to 999.99 CHF
• FREE SHIPPING for orders over 1000 CHF
• Secure international Delivery with DHL Express World
• High-quality protective packaging
• Fast and reliable Shipping from Switzerland

Rest of the world

• Actual cost by DHL | 3-5 business days

The delivery timeframe is based on our courier information. The recipient must sign for receipt of deliveries.

You can handle changes regarding the receipt of your order (e.g. receipt without signature) directly with DHL: To do so, use the email you received from DHL with the DHL tracking number after completing your order.

Please note that we cannot deliver to PO Box addresses, forwarding organizations, or BFPO addresses. Orders to PO Box addresses or forwarding organizations may be canceled.

We have no control over packages that are held up by customs in the recipient country. Any queries regarding this matter must be clarified by you, the customer, with the local courier service.