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Shipping costs

You can easily track your order using the Shipping email you receive when your order is shipped. Orders are typically shipped within 1-3 business days.

Our General Shipping Terms apply.

Switzerland & Liechtenstein

  • Effective DHL rates | 2-4 business days
  • CHF 12.00 for orders up to CHF 74.99
  • CHF 6.90 for orders of CHF 75.00 or more
  • FREE SHIPPING on orders of CHF 150.00 or more

EU Zone 1

Austria, Germany, Italy, Croatia, Slovakia, Slovenia, Czech Republic, Hungary & Vatican City

  • Effective DHL rates | 3-5 business days
  • € 19.00 for orders up to € 74.99
  • € 8.90 for orders from € 75.00
  • FREE SHIPPING on orders from € 150.00
  • No customs fees for orders within the EU.

EU Zone 2

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Spain & Cyprus

  • Effective DHL rates | 3-5 business days
  • € 24.00 for orders up to € 74.99
  • € 12.00 for orders from € 75.00
  • FREE SHIPPING on orders from € 150.00
  • No customs fees for orders within the EU.

UK

  • Effective DHL rates | 3-5 business days
  • £ 50.00 for orders up to £ 249.99
  • £ 25.00 for orders from £ 250.00
  • FREE SHIPPING on orders from £ 500.00

USA

  • DHL Express World | 3-5 business days
  • Minimum order value: US$ 150
  • US$ 49.00 for orders up to US$ 199.99
  • US$ 29.00 for orders from US$ 200.00
  • FREE SHIPPING on orders from US$ 350.00

⚠️ Important information regarding US import duties:

Due to recent changes in US import regulations, shipments from Switzerland to the United States may be subject to import duties and customs-related fees.

To ensure a transparent and seamless customer experience, THE CHANGE will fully cover all applicable import duties on your order.

What this means for you:

  • No additional customs fees upon Delivery
  • No unexpected import charges
  • Full transparency at checkout

Prices in our US store have been adjusted accordingly to sustainably support this service.

Should US authorities introduce further regulatory changes in the future, we will of course keep our customers informed.

Canada

  • Effective DHL rates | 3-5 business days
  • CAD 60.00 for orders up to CAD 249.99
  • CAD 30.00 for orders from £ 250.00
  • FREE SHIPPING on orders from CAD 500.00

Turkey

  • Effective DHL rates | 3-5 business days
  • CHF 38.00 for orders up to CHF 249.99
  • FREE SHIPPING on orders of CHF 250.00 or more

United Arab Emirates & Saudi Arabia

  • DHL Express World | 5–8 business days
  • Minimum order value: 150 CHF (equivalent amount in your local currency)
  • 79 CHF for orders up to 999.99 CHF
  • FREE SHIPPING on orders over 1000 CHF
  • Secure international Delivery with DHL Express World
  • Premium protective packaging
  • Fast and reliable Shipping from Switzerland

Rest of the world

  • Effective DHL rates | 3-5 business days

The delivery timeframe is based on our courier information. The recipient must sign for receipt of deliveries.

You can handle changes regarding the receipt of your order (e.g. receipt without signature) directly with DHL: To do so, use the email you received from DHL with the DHL tracking number after completing your order.

Please note that we cannot deliver to PO Box addresses, forwarding organizations, or BFPO addresses. Orders to PO Box addresses or forwarding organizations may be canceled.

We have no control over packages that are held up by customs in the recipient country. Any queries regarding this matter must be clarified by you, the customer, with the local courier service.